Feedback

Our goal is to provide you with the highest level of care and service. If a member of our team (hyperlink this to the our crew page) provided exceptional service, or if you were particularly pleased with our services, please let us know! Your positive feedback helps us recognise the hard work and dedication of our staff.

We are committed to continuous improvement. If you encountered any issues during your stay, or if there was something that didn’t meet your expectations, we want to understand what went wrong so we can make it right. Your honest feedback is invaluable in helping us identify areas where we can improve.

All feedback is seen by our management team. For more information on our compliments and complaints policy and procedure, please see our terms and conditions.