The Present
2014
The Sargood Centre identified there was a need to deliver ongoing services to those with Spinal Cord Injury after attending rehab. To explore how this could be delivered, a tender process began , with the successful applicant to become the operator of Sargood on Collaroy. When Royal Rehab General Manager, Delia Gray, began her pitch with “imagine you roll into a hotel that has been purpose built for you. Fully accessible, with care, equipment and services all provided and tailored to your needs”, it became clear that the Sargood Centre board had found their operator, and from 2014, construction and collaboration between Sargood Centre and Royal Rehab began.
A group of consumers with SCI was created to help inform accessibility of the site, and give their experience and frustrations of holidaying as someone with a permanent injury…all the things Sargood on Collaroy must address.
2016
Jess Allen (OT background), Alex Renkert (physio background) and James Dakin (hospitality background) were employed to design the service and build the team to ensure clinical excellence, accessible programs and recreation, delivered in a warm, resort-like environment. We needed to recruit Guest Attendants to provide personal care, and we were not looking for people with prior experience. No, we wanted people with enthusiasm and a willingness to learn and deliver high quality care, with a sense of fun! Trained by Rita Cusmiani (Clinical Nurse Consultant with 30 years spinal experience…and the biggest smile in the business), we were confident our staff would be exceptional!
Soon to follow was Seb van Veenendaal and his adapted recreation program, and David Simpson as our OT and assistive technology expert.
March 2017
Our doors opened to our first guests! Since opening our doors, we have hosted more than a thousand individuals with SCI, and their families. We will always continue to deliver new activities and courses to guests, regardless of their level of injury. The core team that were there at the beginning remain, and we love turning up each day to do what we do for our guests!